File a Complaint Online
Filing the Complaint with the FSC On-line
Your complaint to the FSC MUST be made in writing (electronic mail) and must include the following information:
- The name of the regulated entity (or person) against which/whom you are filing the complaint.
- Complete details of your complaint - If your complaint is due to your disagreement with the company's position, you should state the reason(s) for your disagreement
- Copies of all relevant correspondence or documents relating to the matter, (if available) must be scanned and attached.
- Your full name, mailing address and a contact number where you can be reached (If someone else will be acting on your behalf, please provide and attach this information for the person).
Generally, if you engaged the services of an attorney he/she may also write on your behalf. Additionally, if you are writing on behalf of someone else, please attach a letter signed by that person authorizing you to act for him/her. If it is not possible to obtain such authorization then explain the circumstances to us in writing.