The Complaints Department falls directly under the Investigation and Enforcement Division which has the authority to look into irregularities with all licensees and registrants of the FSC. The Complaints Section outlined below offers consumers an insight into the steps involved in resolving complaints pertaining to the business practices of the insurance, securities industry and the private pensions industries.
If you have a complaint, fill out form below and we will get in touch.
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Your complaint to the FSC MUST be made by the completion and submission of the relevant sector’s Complaint Form and must include the following information:
Generally, if you engaged the services of an attorney he/she may also
write on your behalf. Additionally, if you are writing on behalf of
someone else, please attach a letter signed by that person authorizing
you to act for him/her. If it is not possible to obtain such
authorization then explain the circumstances to us in writing.